Gordon Food Service
2006 – Present, eMarketing Supervisor
- Developed strategic go-to-market plan on how to initiate the GFS.com redesign and followed through with dozens of stakeholder interviews.
- Researched options for web marketing firms and contributed significantly to the Request for Proposal (RFP) process, which resulted in proposals from several potential vendors.
- Created custom extranet web presence that is usable by the entire salesforce online or offline. This centralized the company’s sales and marketing point of sale pieces and reduced the use barrier by making the entire repository searchable.
- Lead a team of individuals across the business and IS that execute technology and content updates for all of our web presences.
- Currently leading a team charged with collecting over 30,000 images from 900 vendors to populate a new eCommerce platform. Project is ahead of plan and under budget.
TECH.BLORGE.com
2007 – 2008, Senior Writer
- Identified technology topics on a daily basis that focused on hit popularity, search volumes and topic diversity.
- High pressure environment that required quick thinking and the ability to create high quality writing with short turnaround.
Steelcase
2004 – 2006, IT Administrator
- Organized meetings between project leaders, coded and designed company intranets, and facilitated other communications between management and team members.
Gerber
2005, SAP Training Consultant
- Compiled and created training documentation to support the installation of SAP R/3 in the Gerber food plants.
CU*Answers
2003 – 2004, Web Design Intern
- Responsible for the design and maintenance of client web sites, company web site, and company intranet.
- Maintained over 20 client credit union web sites.
Meijer
1998-2003, Supervisor, Cashier, Service Desk, Office Manager
- Office Manager: general administrative duties, design of monthly newsletter, automation of Excel reports, database maintenance.
- Supervisor, Cashier, Service Desk: focused on delivering fast, quality customer service. Frequently led over 30 team members at once in a bustling service department full of customers and employees.